About SUSHISAMBA

SUSHISAMBA is a unique celebration of three cultures: Japanese, Brazilian, and Peruvian. Since opening its first restaurant in New York City in 1999, the brand has expanded across the UK, the Middle East, and Asia. In 2012, the group launched Duck & Waffle in London, which has since become another iconic dining destination.

SUSHISAMBA at Heron Tower, London

The challenge

As an international hospitality group, training needs are diverse and ever-evolving. From product knowledge and service training, to soft skills, compliance, and even mental health support for employees, SUSHISAMBA and Duck & Waffle needed more than just a system that ticked the compliance box.

Their previous LMS could handle basic requirements, but the team wanted something more engaging, flexible, and supportive.

The solution

After exploring different systems, Expert LMS stood out for its adaptability and ease of use.

Custom Module Builder: Enabled the team to create and update their own training content in-house.
Comprehensive Coverage: From compliance to wellbeing, everything is built into one platform.
Centralised Communication: By moving all communication from WhatsApp to Expert LMS feeds, the team now has a single hub for updates, training and engagement.
Supportive Partnership: Expert LMS provided a smooth onboarding experience, making the transition simple and stress-free.

Honestly, I would highly recommend Expert LMS to any company that wants to elevate their training programme... I've already got so many plans of what I want to do with the platform.

Kuba Witwicki

Training Manager for SUSHISAMBA & Duck and Waffle