Customer Service

Excellent customer service is vitally important in the hospitality industry. It’s the first point of contact, between, for example, the hotel guest and the representative of the hotel. It is the first opportunity an establishment gets to impress and create a lasting great impression.

Hotels and restaurants and everything in between in this type of industry is a hospitality service provider, that has a job to sustain customer happiness and satisfaction. That includes any type of business where customers are paying attention to the type of service they receive.

This fun classic video that helps you to be unique in your business.

Approx 20mins