Expert LMS Expert LMS

Hospitality Industry Training

Every memorable guest experience is created by people who understand your standards, your brand and the way your business operates. Whether you're running hotels, restaurants, cafés, resorts or multi site hospitality venues, delivering the same high-quality experience across every location depends on employees following consistent processes from day one.

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Hospitality Industry Training
Clays
Knoops
Diddly Squat Farm Shop
San Carlo
Auntie Anne's
BeFibre
FullFibre
Wenzel's
Dakota Hotels
Gaucho
Zzoomm
Duck & Waffle
SUSHISAMBA
Mountain Mike's Pizza
Nell's Pizza
Oodles
The Climbing Hangar
Beach Street Restaurants
The Lewis Partnership
Taqueria
No97
Smith & Western
Vale Resort
Oak Taverns
Boca
Afrikana
UWE SU
Reddington Pub Co
Oakman Inns
Mattioli Arena
Escapologist
Juice It Up
Pleasure Beach
Potting Shed
Mandolay
SSU
Social Pantry
Octagon
Maxro Group
L&J Leisure
Country Village Inns
Fat Phill's
Noxy Bros
Poke House
Unyte Academy

Start With Hospitality Training That's Ready To Use

Getting a training programme off the ground shouldn't mean starting with a blank page. Expert LMS includes a growing library of hospitality training designed to help businesses onboard new employees and reinforce core operational knowledge. When your organisation has unique procedures, service standards or brand requirements, the AI Course Builder enables you to generate bespoke courses in minutes using your own policies, standard operating procedures, documents and operational knowledge. Whether you choose ready-made content, AI assisted course creation or a combination of both, your training can reflect the way your business actually operates.

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Deliver The Same Standards Across Every Location

Guests expect the same quality of service regardless of which property they visit or which employee serves them. Maintaining that level of consistency becomes challenging when teams work across different locations, departments and shift patterns. Expert LMS provides one central place to publish training, assign learning by role, department or location and monitor progress through clear reporting. Every employee has access to the latest approved guidance, helping your organisation deliver a consistent experience across every site.

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Our platform is the perfect fit for the hospitality industry

Ready made courses

Our hospitality training platform is fully loaded with over 100 courses across a wide range of subjects. Explore our range of online hospitality courses.

Customisable and Unlimited

Upload and create as many hospitality courses as you need, and create your perfectly bespoke LMS.

Custom reporting

Create detailed custom reports to track and manage your hospitality training effectively.

Engagement

Boost employee engagement with our built-in communication functionality and smart push notifications to encourage learners within your Hospitality LMS.

Hospitality Training on the go

Your learners can download our LMS on the App Store and Google Play Store, bringing training to the pockets of your staff!

Integrations

We build custom integrations to connect our Hospitality LMS platform with 3rd parties and also provide our own open API.

Support Every Stage Of The Employee Journey

Hospitality training doesn't end after induction. Employees need ongoing development as procedures evolve, new services are introduced and responsibilities change throughout their careers. Expert LMS brings together onboarding, customer service, food safety, operational procedures, compliance, leadership development and workplace communication in one central platform. The result is a structured learning experience that supports employees from their first shift through to management, while giving organisations complete visibility over learning and development.

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App Based

App Based

Learn on the go with our mobile LMS app, available on both iOS and Android devices.

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Easy Course Building

With an integrated course building tool, you can easily create engaging content directly within the LMS. Build courses with images, text, files, quizzes, SCORM, and more.

Easy Course Building

Quizzes and Assignments

Boost engagement with your course material with interactive quizzes and assignments.

Quizzes and Assignments

Career Paths

Create easy to follow career paths to motivate and drive employee growth.

Career Paths

Automations

Utilise automations across your LMS to make managing your platform a piece of cake. Auto-enrol users into courses based on branch, job role or department.

Automations

Smart Notifications

Our LMS prioritises in-app notifications where possible to improve learner satisfaction. The platform automatically falls back to emails when the app isn't installed.

Document Library

Build your own library of important documents directly within your training platform. Track who views what and restrict documents and folders to certain job roles, branches and more. Your LMS can become your central hub for employees.

Performance Reviews

Performance Reviews

With performance review functionality baked into our LMS, we'll take away the hassle of managing and growing your talent. Managers and learners can complete performance reviews on the go with our app, and the platform can automatically open new reviews on a recurring basis.

Instant Messaging

Instant Messaging

Improve communication with our new instant messaging service. Start Single or Group chats, attach docs and have messages send to mobile via our app.

Reporting

Create in-depth custom reports using the data you choose. Choose exactly how often and when a report is generated and have this automatically emailed to whoever you'd like.

Developer API

With a fully featured open API, the integration possibilities with Expert LMS is endless.

Integrations

Expert LMS is always growing our library of integrations. Easily integrate your LMS with HR platforms like Planday and S4Labour, or even libraries such as Sharepoint or Google Drive.

View LMS Integrations

LMS Gamification

Motivate staff with our engaging gamification LMS features. Your learners will earn points and badges which promote motivation, collaboration and active learning. With branch leaderboards, encourage healthy competition within your teams.

Build A Hospitality Business That Never Stops Improving

The strongest hospitality businesses invest in their people as much as they invest in their guests. Expert LMS helps organisations create, manage and continuously improve hospitality training that reflects their own standards, culture and operational excellence. Book a personalised demo or start your free trial today... 

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“

The built-in document library is a fantastic feature, allowing documents and videos to be shared publicly or selectively with users enrolled in the software.

Zakaria Oodles Wok

“

Transformative for our training needs, powerful tool for tracking and bespoke training development.

Jon Clays

“

Absolutely fantastic. From the first demo to implementation and beyond, the team have been consistently on hand to support us.

Helena R. San Carlo

“

Expert LMS is one of the most agile and user friendly systems that I have worked with

Pam Upham Inns

“

Expert LMS has been game changing for my company... It has to be Expert LMS I can't recommend them high enough,

Paul San Carlo

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Book a demo to see Expert LMS in action, or alternatively start a free trial with your own platform today.
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