Hospitality businesses operate in environments where consistency matters. New starters need to be onboarded quickly, service standards need to be maintained across every shift and managers are expected to keep teams aligned while balancing recruitment, staffing pressures and day to day operations. As businesses grow across multiple locations, maintaining that consistency becomes increasingly difficult without the right system in place.
Many hospitality operators still manage onboarding, training, communication and compliance across disconnected platforms, spreadsheets and manual processes. Workplace knowledge becomes dependent on individual managers, onboarding experiences vary between locations and important operational updates are often communicated inconsistently across teams. Over time, this creates unnecessary pressure on managers and makes it harder to deliver a consistent employee and guest experience.
Compliance presents an additional challenge. Hospitality businesses need visibility into employee learning, workplace procedures and operational standards while ensuring teams remain aligned across locations. Without a centralized approach, tracking progress, identifying gaps and maintaining confidence in compliance activity becomes increasingly difficult as the business grows.
Our hospitality training platform is fully loaded with over 100 courses across a wide range of subjects. Explore our range of online hospitality courses.
Upload and create as many hospitality courses as you need, and create your perfectly bespoke LMS.
Create detailed custom reports to track and manage your hospitality training effectively.
Boost employee engagement with our built-in communication functionality and smart push notifications to encourage learners within your Hospitality LMS.
Your learners can download our LMS on the App Store and Google Play Store, bringing training to the pockets of your staff!
We build custom integrations to connect our Hospitality LMS platform with 3rd parties and also provide our own open API.
Expert LMS brings onboarding, workforce learning, communication, appraisals, reporting and employee development together within one connected platform. Employees can complete learning, access workplace information, receive company updates and stay connected through desktop and mobile devices, while managers gain visibility into workforce progression, compliance activity and employee development across the business.
With an integrated course building tool, you can easily create engaging content directly within the LMS. Build courses with images, text, files, quizzes, SCORM, and more.
Boost engagement with your course material with interactive quizzes and assignments.
Create easy to follow career paths to motivate and drive employee growth.
Utilise automations across your LMS to make managing your platform a piece of cake. Auto-enrol users into courses based on branch, job role or department.
Our LMS prioritises in-app notifications where possible to improve learner satisfaction. The platform automatically falls back to emails when the app isn't installed.
Build your own library of important documents directly within your training platform. Track who views what and restrict documents and folders to certain job roles, branches and more. Your LMS can become your central hub for employees.
With performance review functionality baked into our LMS, we'll take away the hassle of managing and growing your talent. Managers and learners can complete performance reviews on the go with our app, and the platform can automatically open new reviews on a recurring basis.
Improve communication with our new instant messaging service. Start Single or Group chats, attach docs and have messages send to mobile via our app.
Create in-depth custom reports using the data you choose. Choose exactly how often and when a report is generated and have this automatically emailed to whoever you'd like.
With a fully featured open API, the integration possibilities with Expert LMS is endless.
Expert LMS is always growing our library of integrations. Easily integrate your LMS with HR platforms like Planday and S4Labour, or even libraries such as Sharepoint or Google Drive.
Motivate staff with our engaging gamification LMS features. Your learners will earn points and badges which promote motivation, collaboration and active learning. With branch leaderboards, encourage healthy competition within your teams.
Trusted by hospitality brands including SUSHISAMBA, Gaucho, Dakota Hotels, Knoops, Meadow Brown Restaurants and San Carlo, Expert LMS helps operators create more consistent onboarding experiences, improve workforce visibility and support frontline teams across restaurants, hotels, pubs, cafés and multi site hospitality operations. The result is a more connected workforce, greater operational consistency and less administrative pressure for managers and leadership teams.
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