Hotel Staff Training Software Built For Consistent Guest Experiences

Every guest expects the same experience regardless of which property they visit. Maintaining that consistency across front desk teams, housekeeping departments, food and beverage operations, maintenance teams and guest services becomes increasingly difficult as hotel groups grow. New employees need to be onboarded quickly, operational standards need to be maintained and managers need visibility into workforce readiness across multiple properties and departments.

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Maintaining Consistency Across Multiple Properties & Departments

Many hotel businesses still manage onboarding, training, communication and operational procedures across disconnected systems, spreadsheets and manual processes. Training experiences can vary between properties, important updates may be communicated inconsistently and managers often spend valuable time repeating procedures and tracking training completion. As operations grow, maintaining aligned standards across departments and locations becomes increasingly challenging.

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Managing Compliance, Operational Standards & Workforce Visibility

Hotels operate within highly regulated environments where employees need to remain aligned with workplace procedures, brand standards and operational requirements. At the same time, leadership teams need visibility into employee learning, onboarding progress and workforce development across multiple departments and properties. Without a centralized approach, identifying learning gaps, maintaining consistency and ensuring workforce readiness becomes increasingly difficult.

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Our platform is the perfect fit for the hospitality industry

Ready made courses

Our hospitality training platform is fully loaded with over 100 courses across a wide range of subjects. Explore our range of online hospitality courses.

Customisable and Unlimited

Upload and create as many hospitality courses as you need, and create your perfectly bespoke LMS.

Custom reporting

Create detailed custom reports to track and manage your hospitality training effectively.

Engagement

Boost employee engagement with our built-in communication functionality and smart push notifications to encourage learners within your Hospitality LMS.

Hospitality Training on the go

Your learners can download our LMS on the App Store and Google Play Store, bringing training to the pockets of your staff!

Integrations

We build custom integrations to connect our Hospitality LMS platform with 3rd parties and also provide our own open API.

One Connected Platform For Learning, Communication & Development

Expert LMS brings onboarding, workforce learning, communication, appraisals, reporting and employee development together within one connected platform. Employees can complete training, access workplace information and receive company updates through desktop or mobile devices, while managers gain visibility into workforce progression, compliance activity and employee development across properties, departments and teams.

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App Based

Learn on the go with our mobile LMS app, available on both iOS and Android devices.

Learn about our LMS App

Easy Course Building

With an integrated course building tool, you can easily create engaging content directly within the LMS. Build courses with images, text, files, quizzes, SCORM, and more.

Quizzes and Assignments

Boost engagement with your course material with interactive quizzes and assignments.

Career Paths

Create easy to follow career paths to motivate and drive employee growth.

Automations

Utilise automations across your LMS to make managing your platform a piece of cake. Auto-enrol users into courses based on branch, job role or department.

Smart Notifications

Our LMS prioritises in-app notifications where possible to improve learner satisfaction. The platform automatically falls back to emails when the app isn't installed.

Document Library

Build your own library of important documents directly within your training platform. Track who views what and restrict documents and folders to certain job roles, branches and more. Your LMS can become your central hub for employees.

Performance Reviews

With performance review functionality baked into our LMS, we'll take away the hassle of managing and growing your talent. Managers and learners can complete performance reviews on the go with our app, and the platform can automatically open new reviews on a recurring basis.

Instant Messaging

Improve communication with our new instant messaging service. Start Single or Group chats, attach docs and have messages send to mobile via our app.

Reporting

Create in-depth custom reports using the data you choose. Choose exactly how often and when a report is generated and have this automatically emailed to whoever you'd like.

Developer API

With a fully featured open API, the integration possibilities with Expert LMS is endless.

Integrations

Expert LMS is always growing our library of integrations. Easily integrate your LMS with HR platforms like Planday and S4Labour, or even libraries such as Sharepoint or Google Drive.

View LMS Integrations

LMS Gamification

Motivate staff with our engaging gamification LMS features. Your learners will earn points and badges which promote motivation, collaboration and active learning. With branch leaderboards, encourage healthy competition within your teams.

Supporting Better Guest Experiences Across Every Property

Expert LMS helps hotel businesses create more consistent onboarding experiences, improve workforce visibility and support employees across multiple properties. Whether you're onboarding seasonal staff, rolling out new brand standards, opening new locations or maintaining consistency across departments, the platform provides a centralized environment for workforce learning and development.

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“
Expert LMS is one of the most agile and user friendly systems that I have worked with

Pam Upham Inns

“
Expert LMS has been game changing for my company... It has to be Expert LMS I can't recommend them high enough,

Paul San Carlo

“
Absolutely fantastic. From the first demo to implementation and beyond, the team have been consistently on hand to support us.

Helena R. San Carlo

“
Transformative for our training needs, powerful tool for tracking and bespoke training development.

Jon Clays

“
The built-in document library is a fantastic feature, allowing documents and videos to be shared publicly or selectively with users enrolled in the software.

Zakaria Oodles Wok

Book a demo

Book a demo to see Expert LMS in action, or alternatively start a free trial with your own platform today.

Get started today

Get started today with a free trial or book a demo.

Free LMS Trial LMS Demo

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Hotel Staff Training Software Built For Consistent Guest Experiences

Maintaining Consistency Across Multiple Properties & Departments

Managing Compliance, Operational Standards & Workforce Visibility

Our platform is the perfect fit for the hospitality industry

Ready made courses

Customisable and Unlimited

Custom reporting

Engagement

Hospitality Training on the go

Integrations

One Connected Platform For Learning, Communication & Development

App Based

Easy Course Building

Quizzes and Assignments

Career Paths

Automations

Smart Notifications

Document Library

Performance Reviews

Instant Messaging

Reporting

Developer API

Integrations

LMS Gamification

Supporting Better Guest Experiences Across Every Property

“ Expert LMS is one of the most agile and user friendly systems that I have worked with

“ Expert LMS has been game changing for my company... It has to be Expert LMS I can't recommend them high enough,

“ Absolutely fantastic. From the first demo to implementation and beyond, the team have been consistently on hand to support us.

“ Transformative for our training needs, powerful tool for tracking and bespoke training development.

“ The built-in document library is a fantastic feature, allowing documents and videos to be shared publicly or selectively with users enrolled in the software.

Book a demo

Get started today

“
Expert LMS is one of the most agile and user friendly systems that I have worked with

“
Expert LMS has been game changing for my company... It has to be Expert LMS I can't recommend them high enough,

“
Absolutely fantastic. From the first demo to implementation and beyond, the team have been consistently on hand to support us.

“
Transformative for our training needs, powerful tool for tracking and bespoke training development.

“
The built-in document library is a fantastic feature, allowing documents and videos to be shared publicly or selectively with users enrolled in the software.