Every restaurant group reaches the point where operational knowledge starts living in too many places. Allergy procedures sit in folders behind the bar, menu updates arrive by email, shift briefs disappear into WhatsApp groups and new starters learn the role from whichever manager happens to be on duty that day. The more locations a business operates, the harder it becomes to ensure teams are working to the same standards, creating unnecessary risk for guest experience, compliance and brand reputation.
Restaurant staff training needs to fit around service, not interrupt it. New starters must quickly become familiar with menu knowledge, allergen procedures, service expectations and daily routines, while experienced teams require ongoing access to new products, seasonal campaigns and operational updates as they happen. Giving people the right information at the right moment reduces reliance on verbal handovers and removes the guesswork that often appears during busy trading periods.
The systems that support five restaurants rarely support fifty. New openings, seasonal recruitment and larger management structures make communication increasingly difficult to control, particularly when important updates are spread across multiple channels. Expert LMS brings frontline training, operational communication and compliance tracking together in one mobile first environment, giving restaurant operators a single source of truth while providing area managers with visibility across every location they oversee.
Our hospitality training platform is fully loaded with over 100 courses across a wide range of subjects. Explore our range of online hospitality courses.
Upload and create as many hospitality courses as you need, and create your perfectly bespoke LMS.
Create detailed custom reports to track and manage your hospitality training effectively.
Boost employee engagement with our built-in communication functionality and smart push notifications to encourage learners within your Hospitality LMS.
Your learners can download our LMS on the App Store and Google Play Store, bringing training to the pockets of your staff!
We build custom integrations to connect our Hospitality LMS platform with 3rd parties and also provide our own open API.
Unlike traditional learning systems built for office environments, Expert LMS was designed for businesses where teams spend their day on the restaurant floor rather than behind a desk. Kitchen teams, front of house employees and managers can access the information they need on any device, wherever their shift takes them, while learning can be targeted by role, location or department so the right information reaches the right people without overwhelming the wider business.
With an integrated course building tool, you can easily create engaging content directly within the LMS. Build courses with images, text, files, quizzes, SCORM, and more.
Boost engagement with your course material with interactive quizzes and assignments.
Create easy to follow career paths to motivate and drive employee growth.
Utilise automations across your LMS to make managing your platform a piece of cake. Auto-enrol users into courses based on branch, job role or department.
Our LMS prioritises in-app notifications where possible to improve learner satisfaction. The platform automatically falls back to emails when the app isn't installed.
Build your own library of important documents directly within your training platform. Track who views what and restrict documents and folders to certain job roles, branches and more. Your LMS can become your central hub for employees.
With performance review functionality baked into our LMS, we'll take away the hassle of managing and growing your talent. Managers and learners can complete performance reviews on the go with our app, and the platform can automatically open new reviews on a recurring basis.
Improve communication with our new instant messaging service. Start Single or Group chats, attach docs and have messages send to mobile via our app.
Create in-depth custom reports using the data you choose. Choose exactly how often and when a report is generated and have this automatically emailed to whoever you'd like.
With a fully featured open API, the integration possibilities with Expert LMS is endless.
Expert LMS is always growing our library of integrations. Easily integrate your LMS with HR platforms like Planday and S4Labour, or even libraries such as Sharepoint or Google Drive.
Motivate staff with our engaging gamification LMS features. Your learners will earn points and badges which promote motivation, collaboration and active learning. With branch leaderboards, encourage healthy competition within your teams.
If your organisation is still relying on inboxes, noticeboards and messaging apps to deliver restaurant staff training and communication, there is a better way to maintain visibility as your business grows. Discover how Expert LMS supports onboarding, operational governance and frontline development across multiple locations by booking a personalised demo or starting your free trial today...
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