Deliver a consistent guest experience with our hospitality training software designed for hotel groups, boutique stays and independent B&Bs. Expert LMS helps accommodation businesses simplify staff onboarding, standardise service training and manage learning across multiple properties from one central platform. From housekeeping procedures and front desk operations to compliance training and guest service standards, our hospitality LMS gives teams the tools they need to perform confidently in every role.
Give hotel and B&B staff instant access to training through a mobile friendly learning platform built for shift based environments. Employees can complete onboarding, refresh operational procedures and access training materials directly from their phones, wherever they are working. Designed for busy hospitality teams, our mobile LMS supports flexible learning around check ins, housekeeping schedules, breakfast service and seasonal staffing demands. Managers can easily deliver updates across multiple properties, helping teams stay aligned without interrupting daily operations.
Strong communication is essential when managing hospitality teams across different locations and departments. Our built in social feed helps hotel and B&B teams stay informed through one central communication space. Create dedicated channels for reception teams, housekeeping, food and beverage staff or individual properties to share updates, operational changes and company announcements in real time. Whether introducing new guest experience standards or communicating seasonal procedures, Expert LMS helps ensure every team member stays connected and informed.
Our hospitality training platform is fully loaded with over 100 courses across a wide range of subjects. Explore our range of online hospitality courses.
Upload and create as many hospitality courses as you need, and create your perfectly bespoke LMS.
Create detailed custom reports to track and manage your hospitality training effectively.
Boost employee engagement with our built-in communication functionality and smart push notifications to encourage learners within your Hospitality LMS.
Your learners can download our LMS on the App Store and Google Play Store, bringing training to the pockets of your staff!
We build custom integrations to connect our Hospitality LMS platform with 3rd parties and also provide our own open API.
Simplify appraisals and track employee progress with built in performance management tools designed for hospitality environments. Managers can oversee training completion, conduct structured reviews and identify development opportunities across teams and locations. Accessible through desktop and mobile, employees can complete appraisals around shift schedules while managers gain detailed insights into performance trends and training progress. From onboarding seasonal employees to developing future management teams, Expert LMS helps hospitality businesses support long term staff growth.
With an integrated course building tool, you can easily create engaging content directly within the LMS. Build courses with images, text, files, quizzes, SCORM, and more.
Boost engagement with your course material with interactive quizzes and assignments.
Create easy to follow career paths to motivate and drive employee growth.
Utilise automations across your LMS to make managing your platform a piece of cake. Auto-enrol users into courses based on branch, job role or department.
Our LMS prioritises in-app notifications where possible to improve learner satisfaction. The platform automatically falls back to emails when the app isn't installed.
Build your own library of important documents directly within your training platform. Track who views what and restrict documents and folders to certain job roles, branches and more. Your LMS can become your central hub for employees.
With performance review functionality baked into our LMS, we'll take away the hassle of managing and growing your talent. Managers and learners can complete performance reviews on the go with our app, and the platform can automatically open new reviews on a recurring basis.
Improve communication with our new instant messaging service. Start Single or Group chats, attach docs and have messages send to mobile via our app.
Create in-depth custom reports using the data you choose. Choose exactly how often and when a report is generated and have this automatically emailed to whoever you'd like.
With a fully featured open API, the integration possibilities with Expert LMS is endless.
Expert LMS is always growing our library of integrations. Easily integrate your LMS with HR platforms like Planday and S4Labour, or even libraries such as Sharepoint or Google Drive.
Motivate staff with our engaging gamification LMS features. Your learners will earn points and badges which promote motivation, collaboration and active learning. With branch leaderboards, encourage healthy competition within your teams.
Expert LMS combines training, communication, compliance management and performance tracking into one flexible hospitality training platform. Built for independent properties, multi site hotel groups and used by brands including Dakota Hotels, you can book a demo or start your free trial today to explore the platform in action.
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